bdok bet Terms and Conditions — Know the Rules

These Terms and Conditions ("Terms") govern your access to and use of the bdok bet platform, including the website at bdok-bet.org, the bdok bet mobile application, and all associated services. By registering an account, making a deposit, or placing a bet on bdok bet, you confirm that you have read, understood, and agreed to these Terms in full.

bdok bet is operated under a Curacao gaming licence. The platform is designed to serve players in Bangladesh and is built around local payment methods, local language support, and a game library curated for Bangladeshi players. These Terms are written in English and apply to all players regardless of location.

If you do not agree with any part of these Terms, you should not register an account or use the bdok bet platform. If you have questions about any section, contact our support team at [email protected] before proceeding.

To register and use bdok bet, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be acting on behalf of another person or entity when registering or playing.
• You must not be a current employee, contractor, or immediate family member of a bdok bet employee or contractor.
• You must provide accurate and truthful information during registration and keep that information up to date.

bdok bet reserves the right to request proof of eligibility at any time. If you cannot provide satisfactory proof, your account may be suspended and any pending withdrawals placed on hold pending investigation.

Each player may hold only one bdok bet account. Duplicate accounts — whether created intentionally or accidentally — are not permitted. If you discover you have accidentally created a duplicate account, contact support immediately to have the duplicate closed.

When registering, you must provide your real name, a valid email address, a working phone number, and accurate date of birth. The name on your bdok bet account must match the name on your identity documents and your payment method. Mismatches will delay or prevent withdrawals.

You are responsible for keeping your login credentials secure. Do not share your password with anyone. bdok bet will never ask for your password via email, live chat, or phone. If you suspect your account has been accessed without your permission, contact support immediately and change your password.

• Use a strong, unique password for your bdok bet account.
• Enable two-factor authentication from your account security settings.
• Log out of your account when using shared or public devices.
• Do not allow others to use your account — you are responsible for all activity on it.

bdok bet reserves the right to carry out identity verification checks at any point. This may include requesting a copy of your national ID, passport, or driving licence, as well as proof of your payment method and proof of address.

bdok bet accepts deposits via bKash, Nagad, and Rocket — the three mobile wallet services most widely used by Bangladeshi players. The minimum deposit amount is ৳200. There is no maximum deposit limit for standard accounts, though higher deposit amounts may trigger additional verification checks.

All deposits must be made from a payment method registered in your own name. Deposits from third-party accounts — including family members — are not permitted. If a deposit is received from a third-party source, bdok bet reserves the right to void any winnings associated with those funds and return the deposit to its source.

Deposits are credited to your bdok bet account in real time in most cases. If a deposit does not appear within 30 minutes, contact support with your transaction reference number and we will investigate promptly.

bdok bet reserves the right to add or remove payment methods at any time. Players will be notified of significant changes to available payment options via email or platform notification.

Withdrawals on bdok bet are processed to the same payment method used for your most recent deposit. The minimum withdrawal amount is ৳500. Standard withdrawal requests are processed within 24 hours — most are completed within 2 hours during business hours.

Before your first withdrawal, you must complete the KYC (Know Your Customer) verification process. This requires submitting a clear copy of a government-issued photo ID and confirmation of your payment method. Verification is a one-time requirement and does not need to be repeated for subsequent withdrawals unless your account details change.

• Withdrawals are only paid to accounts in your own name.
• Bonus funds cannot be withdrawn until wagering requirements are fully met.
• bdok bet reserves the right to request additional documentation for large withdrawals.
• Withdrawals may be delayed if your account is under review for security or compliance reasons.
• Incomplete or inaccurate account details will delay processing — ensure your wallet number is correct before submitting a withdrawal request.

bdok bet offers a range of bonuses and promotions including a welcome bonus, weekly reload bonuses, cashback offers, and free spins on selected games. All bonuses are subject to the specific terms displayed at the time of the offer, as well as the general bonus rules set out here.

The standard wagering requirement for bdok bet bonuses is 30x the bonus amount unless otherwise stated. This means that if you receive a ৳1,000 bonus, you must wager a total of ৳30,000 before any winnings derived from that bonus can be withdrawn. The wagering requirement must be met within 30 days of the bonus being credited, after which the bonus and any associated winnings will expire.

• Only one welcome bonus is available per player, per household, and per device.
• Bonuses cannot be transferred between accounts or combined with other offers unless explicitly stated.
• bdok bet reserves the right to withdraw any bonus offer at any time without prior notice.
• If a bonus is claimed in error or through a technical fault, bdok bet reserves the right to remove it from your account.
• Certain games may contribute differently to wagering requirements — slots typically contribute 100%, while live casino games may contribute less. Check the specific bonus terms for details.
• Attempting to exploit bonuses through low-risk betting strategies (e.g., betting on both sides of an outcome) may result in the bonus being voided.

All games on bdok bet are operated by licensed third-party providers and use certified random number generators (RNGs) to determine outcomes. Game results are final once confirmed by the system. bdok bet does not have the ability to alter game outcomes after they have been determined by the provider's RNG.

For sports betting, odds are set by bdok bet's trading team and are subject to change up until the event begins. Bets placed at a given price are honoured at that price unless the bet was placed on an obvious pricing error, in which case bdok bet reserves the right to void the bet and return the stake.

• Minimum bet amounts vary by game and are displayed within each game or market.
• Maximum win limits apply to all games and are displayed in the game information section.
• In the event of a technical fault during a game session, the round will be voided and your stake returned.
• Bets placed after an event has started (in-play bets) are subject to the in-play rules displayed in the sportsbook section.
• bdok bet reserves the right to void any bet placed on an event where the outcome was already known at the time of betting.

If you believe a game result is incorrect, contact support within 72 hours of the disputed round. Disputes raised after this window may not be investigated. bdok bet's decision on game disputes is final.

The following activities are strictly prohibited on bdok bet and will result in immediate account suspension and forfeiture of funds:

• Creating more than one account on the platform.
• Providing false or misleading information during registration or verification.
• Using another person's identity or payment method.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage.
• Using automated software, bots, or scripts to interact with the platform.
• Colluding with other players to manipulate game outcomes.
• Engaging in or facilitating match-fixing or any form of sports manipulation.
• Attempting to launder money or use bdok bet for any illegal financial activity.
• Abusing the bonus system through coordinated or systematic exploitation strategies.
• Threatening, harassing, or abusing bdok bet staff or other players.

bdok bet reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that the account is being used in violation of these Terms, or if we are required to do so for legal or regulatory reasons.

If your account is suspended for investigation, you will be notified by email. During a suspension, you will not be able to log in, deposit, or withdraw. Investigations are typically completed within 5–10 business days. If the investigation finds no wrongdoing, your account will be reinstated and any pending withdrawals processed.

If your account is closed due to a confirmed Terms violation, any bonus funds and winnings derived from prohibited activity will be forfeited. Real-money deposits that are not connected to the violation may be returned at bdok bet's discretion.

You may also close your own account at any time by contacting support. If you are closing your account for responsible gaming reasons, we strongly encourage you to use the self-exclusion tool instead, which provides additional protections.

bdok bet collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy.

bdok bet uses your data to operate your account, process transactions, verify your identity, detect fraud, and comply with our regulatory obligations. We do not sell your personal data to third parties for marketing purposes.

All data transmitted between your device and bdok bet is encrypted using TLS. Player funds are held in segregated accounts separate from bdok bet's operational finances. For full details on how we handle your data, please read our Privacy Policy.

bdok bet is committed to promoting responsible gambling. We provide a range of tools to help players manage their activity on the platform. These tools are available to all players at any time from the account settings section and take effect immediately upon activation.

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month.
• Session Timers: Set a time limit for your playing sessions. You will receive a reminder when your limit is approaching.
• Cooling-Off Period: Take a break from the platform for 24 hours, 7 days, or 30 days without full self-exclusion.
• Self-Exclusion: Permanently or temporarily exclude yourself from bdok bet. During self-exclusion, you will not be able to log in or receive promotional communications.

If you are concerned about your gambling habits, please visit our Responsible Gaming page for more information and resources. Our support team is trained to handle these conversations with care and without judgment.

bdok bet provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical faults, or circumstances beyond our control may occasionally affect availability.

bdok bet is not liable for any losses arising from:

• Platform downtime or technical errors beyond our reasonable control.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Losses resulting from your own decisions while gambling on the platform.
• Unauthorised access to your account resulting from your failure to keep your credentials secure.
• Any indirect, consequential, or special damages arising from your use of bdok bet.

In all cases, bdok bet's maximum liability to any player is limited to the amount of real-money funds held in that player's account at the time the claim arises.

bdok bet reserves the right to update or modify these Terms at any time. When we make significant changes, we will notify registered players via email and display a notice on the platform. The updated Terms will show the date of the most recent revision at the top of this page.

Your continued use of bdok bet after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and contact support to close your account.

Minor changes — such as corrections to spelling or formatting — may be made without notification. Material changes that affect your rights or obligations will always be communicated in advance where possible.

If you have questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the bdok bet support team. We aim to respond to all enquiries within 24 hours.

• Email: [email protected]
• Live Chat: Available 24/7 from the platform or app
• Response Time: Under 3 minutes on live chat, within 24 hours by email

For responsible gaming support, visit our dedicated Responsible Gaming page. For general platform information, visit our FAQ page.